FAQ

Q: Why candles with crystals?
One similarity about candles and crystals is they help to improve our lives, be it spiritually or mentally. We believe that they come hand in hand together and will boost each aspect of your life, depending on the candle and crystals you picked. 

Q: Can I make any special requests?
Yes! Feel free to leave any requests and we will try our best to fulfil them. However, for any tough demands and requests, contact us after leaving a note! We will get back to you.

Q: Am I able to get a refund even though I have not used the products?
All products purchased are not eligible for refunds or returns. For any damaged goods, please contact us via email as soon as possible within the timeframe. Read more here. <hyperlink to shipping and returns

Q: How do I order bulk orders for my company?
Contact us at burntcandles.sg@gmail.com for candles and burntcrystals.sg@gmail.com for crystals. Alternatively, you can dm us on instagram @burntcandles.sg and @burntcrystals.sg. 

Q: I have a business idea! How do I collaborate with you?
Contact us at burntcandles.sg@gmail.com for candles and burntcrystals.sg@gmail.com for crystals. Alternatively, you can dm us on instagram @burntcandles.sg and @burntcrystals.sg.